Privacy Policy

1. Introduction

Welcome to Webigo ("we," "our," or "us"). Operating from Salem, Tamil Nadu, Webigo provides Cloud SaaS software, Android Mobile POS applications, Offline Windows (.exe) desktop systems, and digital growth services tailored specifically for small and medium-scale business enterprises.

We respect your privacy and are committed to protecting the confidential business and personal data of our clients and their end customers. This Privacy Policy outlines how we collect, use, safeguard, and disclose information when you use our website, custom software solutions, and related services.

2. Information We Collect

Depending on the specific Webigo product or service you utilize, we may collect:

• Business & Contact Details: Business name, owner name, WhatsApp number, email address, physical shop/clinic address, and business category (e.g., automobile garage, clinic, supermarket, retail store).
• Software Operational Data: For custom Cloud SaaS and POS software, data stored on behalf of your business includes inventory stock records, service job cards, customer billing profiles, and sales transaction logs.
• Technical Information: Device identifiers, IP address, browser type, and operating system when accessing Webigo cloud portals or website demonstrations.
• Offline Systems Data: For our Offline Windows (.exe) software, all database records remain 100% on your local computer disk (SQLite/LocalDB) and are never transmitted to any external servers without your explicit written request.

3. Client Data Ownership & Confidentiality

You own 100% of your business data. Webigo does not sell, rent, monetize, or harvest your customer lists, sales figures, medical records, or pricing data to any third parties or advertisers.

All custom enterprise client software (such as proprietary warehouse inventory systems or corporate EMS applications) is protected under strict confidentiality agreements.

4. How We Protect Your Data

• Secure Cloud Infrastructure: Cloud SaaS deployments use encrypted HTTPS/TLS protocols and secure database authentication with Role-Based Access Control (RBAC).
• Automated Backups: Cloud systems feature automated scheduled database backups to prevent catastrophic operational loss.
• Local Storage Integrity: Offline Windows and Android POS apps utilize resilient local SQLite databases with automated daily export capabilities to external USB storage or Google Drive.

5. Communications & WhatsApp Support

When you submit an inquiry or demo request, our team (led directly by founder Sabari) connects with you via WhatsApp or phone call to understand your operational workflow and demonstrate working prototypes. We do not engage in spam marketing or automated cold robocalls.

6. Contact Us Regarding Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can reach us directly: