Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you (whether individually or on behalf of an enterprise or entity) and Webigo ("we," "us," or "our"), governing your access to and use of our website, custom Cloud SaaS applications, Android Mobile POS software, Offline Windows (.exe) desktop systems, and digital growth services.

By accessing our website, contracting our software development services, or commissioning a digital solution, you agree to be bound by all of these Terms of Service.

2. Software Delivery & Scope of Work

Webigo delivers tailored operational software built specifically around the unique requirements of your business:

• Discovery & Live Prototype: We provide working software demonstrations within 24 hours of receiving your business specifications.
• On-Site / Remote Deployment: We configure and test complete hardware integrations including ESC/POS Bluetooth thermal receipt printers, USB barcode scanners, and cashier drawer interfaces.
• Staff Training: We provide full hands-on operational training for your counter staff, mechanics, doctors, and cashiers to ensure smooth adoption.

3. Client Data & Software Ownership

• Client Data Ownership: You retain complete, unencumbered ownership of all data entered into your system, including customer phone numbers, invoices, inventory records, and sales reports.
• Confidentiality: Webigo will never disclose, share, or market your company’s internal metrics, patient histories, pricing structures, or supplier invoices.
• Software Licensing: You are granted a non-exclusive license to use the custom software for your business operations. Standalone offline software licenses do not require recurring monthly fees unless optional cloud sync or ongoing maintenance packages are selected.

4. Quotations & Payment Milestones

All prices are clearly stated upfront through our tailored quotations and cost calculator. Project payments are generally scheduled across clear milestones:

• Initial Milestone: Project setup, architecture, and prototype validation.
• Testing & Hardware Integration: Database population, hardware pairing, and live pilot testing.
• Final Deployment: Handover, staff training, and full operational rollout.

5. Support & Maintenance (SLA)

Webigo stands behind every software system we build. We provide dedicated direct founder support led by Sabari via WhatsApp and phone to resolve critical operational bugs promptly, ensuring your shop, counter, or clinic experiences zero downtime.

6. Governing Law & Jurisdiction

These Terms shall be governed by and defined in accordance with the laws of India. Any legal dispute, controversy, or claim arising out of or relating to Webigo services shall be subject to the exclusive jurisdiction of the courts located in Salem, Tamil Nadu, India.

7. Contact Information

For inquiries regarding these Terms of Service or to initiate a new project contract, please contact us: